🛒 eCommerce AI • Conversational Commerce

AI for online retail
that doubles your conversion rate

A product bot that understands a real question, an agent that brings abandoned carts back, and a recommendation engine that does not offer running shoes to a pregnant woman - because the model knows what she was looking at three minutes ago.

📈 Measurable impact

AI in eCommerce is not a feature, it is margin

Every element is measured against AOV, conversion rate, return rate and LTV. If it does not move the numbers, it does not stay.

+18%
Average conversion rate
+22%
AOV with recommendations
31%
Abandoned carts recovered
-14%
Return rate (smart sizing)
⚙️ eCommerce AI solutions

End-to-end AI for your store

💬

Product Q&A Bot (RAG)

Answers about a product from a real source: description, specification, reviews.

  • Catalogue and review indexing
  • Product comparison in conversation
  • "Who is this best for?" as an answer
  • Semantic search instead of keywords
🎯

Personalization Engine

Recommendations driven by behaviour, not just "customers also bought".

  • Real-time behavioural signals
  • Collaborative + content-based
  • Explainable recs ("because you viewed…")
  • Built-in A/B testing
🛒

Cart Recovery Agent

An AI agent that sends a personal message at the right moment for that buyer.

  • Identifies why the cart was abandoned
  • Tailored offer (coupon, size, alternative)
  • WhatsApp / email / SMS together
  • Measurable ROI per campaign
🔄

Smart Returns & Sizing

Fewer returns through size recommendation and understanding why items come back.

  • Sizing recommendations
  • Automatic catalogue of return reasons
  • An alternative offered before the return
  • Insight for the catalogue and for buyers
🌐

Multilingual Storefront

One store, five languages, no localisation team.

  • Automatic translation of product descriptions
  • Brand terminology preserved
  • Automatic RTL/LTR
  • Customer service in every language
🔍

Fraud & Chargeback AI

Suspicious orders identified before they ship.

  • Device fingerprinting
  • Velocity checks
  • Fraud pattern detection
  • Automatic chargeback representment
🔌 Integrations

Works with your platform

🛍️

Shopify / WooCommerce

An official app or plugin, deployed in one click and attached to your existing admin menu.

⚡

Magento / Salesforce Commerce

Deep integration over REST/GraphQL, with multi-store and B2B catalogue support.

🏭

Custom .NET / Node Stack

If your stack is custom, we build a dedicated SDK or webhooks with full documentation.

📊 Industry benchmarks

What to expect from store AI that runs in production

The great majority of pilots fail the moment they move from demo to real traffic: scale, latency, conversion attribution. Here is what Forrester, Bain and Baymard report about what actually works.

👗

Smart Sizing & Returns Reduction

What the industry reports: sizing recommendations built on collaborative signals plus fit data cut returns by 10-25% in tagged categories (Forrester Apparel Retail 2024).

Where we come in: designing the fit-vector model from sales and returns data, integrating it in the cart before checkout, and an A/B framework that proves the lift before a full rollout.

  • Model based on historical returns, so no cold start
  • Built-in A/B testing: proof before scale
  • Per-brand calibration, not "one model fits all"
  • Built for multi-currency and multi-market
🛒

Cart Recovery Agent

What the industry reports: AI-driven cart recovery with channel and timing personalization brings back 20-40% of abandoned carts against 3-8% for a generic email campaign (Baymard 2024 cart abandonment study).

Where we come in: a classifier for the reason behind the abandonment (price, availability, UX friction), channel choice (WhatsApp, email, popup) from behavioural signals, ROI tracking per campaign.

  • Channel chosen from behaviour, not "all channels at once"
  • WhatsApp integration where permitted (GDPR-safe)
  • An attribution model, so we know whether it worked
  • Backoff logic: no five messages to the same customer
💎

Product Q&A RAG

What the industry reports: product Q&A over catalogue and reviews answers 70-85% of questions without an agent and lifts conversion by 10-20% on product pages (Bain Conversational Commerce 2024).

Where we come in: RAG over the catalogue, reviews and spec sheets, with the source cited (no inventing "blue" when there is no blue), and escalation to an agent only when confidence is low.

  • No hallucinations: answers only from a verified source
  • Real-time inventory awareness
  • Multi-language (HE/EN/RU/AR)
  • Integration with Shopify, WooCommerce, Magento, custom .NET

* SLAtech since 2004 · we have worked with fashion chains, D2C brands and marketplaces in 14 countries. Commercial examples are available on a consultation call.

Ready to switch on AI that lifts conversion?

A 30-minute consultation: we look at your catalogue, your funnel and your KPIs, and propose three interventions with a clear ROI.